Special Report

Waiting In Pain

About the Series

A Civil Beat Investigation: In Hawaii’s workers’ comp system, people with long-lasting injuries are often forced to battle doctors hand-picked by insurance companies to get treatment and disability payments.
Insurance ‘Hell’ Leaves Many Injured Workers Broken Cory Lum/Civil Beat

Chapter 1: Insurance ‘Hell’ Leaves Many Injured Workers Broken

In Hawaii’s workers’ comp system, people with long-lasting injuries are often forced to battle doctors hand-picked by insurance companies to get treatment.

This Woman Lost 10 Years Battling A System Where Insurers Call The Shots Cory Lum/Civil Beat

Chapter 2: This Woman Lost 10 Years Battling A System Where Insurers Call The Shots

Hobbled by pain from work injuries, Vanessa Sylva had to overcome medical reports by insurance doctors that challenged her need for surgeries.

Spying On Injured Workers Often Adds To Their Pain Cory Lum/Civil Beat

Chapter 3: Spying On Injured Workers Often Adds To Their Pain

Surveillance is accepted practice in workers’ comp cases. It can lead to a cutoff of benefits, but things are not always as they appear.

Whose Side Is This Workers’ Comp Doctor On? Cory Lum/Civil Beat

Chapter 4: Whose Side Is This Workers’ Comp Doctor On?

Chris Brigham has exerted major influence on how Hawaii’s insurers treat injured workers claims. Critics say he has mostly made it easier to slash benefits.

Related Stories

Recent Court Decisions Beneficial For Injured Workers Cory Lum/Civil Beat

Recent Court Decisions Beneficial For Injured Workers

The Hawaii Supreme Court made two rulings in 2015 in favor of workers who had been denied treatment for their injuries.

Meet the Detective Who Tails Injured Workers Cory Lum/Civil Beat

Meet the Detective Who Tails Injured Workers

George Copeland’s tricks of the trade include cameras hidden in a key fob or shirt button, or hours spent staring at an apartment door.

Ongoing Coverage

Three Bills Aim To Clear Obstacles For Injured Workers Cory Lum/Civil Beat

Three Bills Aim To Clear Obstacles For Injured Workers

Giving injured workers a say in which doctor is used to examine them is one of the key issues on the table this year.