Maui’s Shorthanded And Underpaid 911 Dispatchers Improvised During Lahaina Fire

The caller was starting to panic.  “We’re trapped in a convoy of cars, and there’s smoke all around us,” the man, who identified himself as Isaiah, told the Maui 911 operator.  It was just after 4:30 p.m. on Aug. 8, and he was in a car, stuck on Aki Street in Lahaina. It was just … Continue reading Maui’s Shorthanded And Underpaid 911 Dispatchers Improvised During Lahaina Fire