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The data continuously collected and stored by government agencies can become a tool for dramatic positive change, but only if it’s made available to those with the ability to organize it and meaningfully package it.
Once this resource is tapped and packaged, it can be leveraged to improve the quality of life for Hawaii residents, enhance the way government functions and enable citizens to better understand how agencies and departments are operating as a result of improvements in transparency and accountability.
Michael Flowers, the Chief Analytics Officer of New York City, noted that governments have a huge fire hose of information, but a fire hose is only valuable when it’s pointed at a fire. Collecting information about traffic patterns in a file is not helpful by itself, but becomes more valuable when transportation planners use the information to redesign traffic patterns.
This was the Hawaii Tax Department’s receiving and sorting section during tax season a few years ago. The state has made some progress coming into the digital era, but much more work is needed to make public information easily accessible and meaningful.
But what really matters is not the digital file, or the traffic patterns, but the outcomes. Using traffic data in planning can cut down on commute times, reduce traffic congestion and improve air quality, even as it’s used to create crosswalks and bike lanes that decrease the incidents of car and truck accidents with pedestrians and cyclists. Using data intelligently can undoubtedly help us live more efficient, cleaner and safer lives.
Open data is the term used to describe making the information collected by organizations available for wider use. It is increasingly being leveraged by state government in Hawaii for the benefit of everyone interacting with government and using the services it provides, from transportation to camping in state parks to monitoring criminal activity near homes and workplaces.
The Honolulu Police Department’s crime map provides a good example of how information can be gathered, organized and put into a graphical presentation to help individual citizens become more aware of risks to their property and personal safety.
The department has taken data on various types of crimes and plotted the incidence of each criminal activity on an interactive crime map, where members of the public can enter a street address, zip code or landmark and see icons representing the crimes that have occurred in the vicinity of any location.
Open data can be especially useful when several agencies are working on the same issue. Too often, government agencies operate in silos. The challenges this creates are exemplified in collaborative planning on issues, like homelessness.
In many states and cities, officials from a variety of agencies interact with the homeless, collecting data about their situations and needs. All too often, these workers are not able to enter that information into a single database as they collect it. Instead, individual outreach workers keep their own files in systems that are not interconnected, as a rule.
A state system that many are familiar with but may not think of as an open-data operation is the Campaign Spending Commission reporting system, which provides transparency into Hawaii political campaigns. The site aggregates data on candidate contributions and expenditures, as well as making public the political donations to and expenditures by campaign organizations. The commission website gives the public access to a database that reveals who is contributing to each candidate.
Since every agency collects and maintains data, open data initiatives can be implemented to provide transparency and accountability by tracking the progress or lack of progress on government activities, from road maintenance and the rail project to education outcomes and reporting on pesticide usage.
The state maintains a website of public dashboards, Open Performance Hawaii, which provides a snapshot of how the administration and state agencies are performing. The site also provides access to data sets behind the dashboards for developers interested in developing apps and additional dashboards.
The State of Hawaii Dashboard on the Open Performance Hawaii website is a necessary step towards providing the public with information that facilitates transparency and knowledge. Unfortunately, most data on the State of Hawaii Dashboard is three to four years old, with original metrics not being updated and goals not clearly stated, making it difficult to gauge an agency’s progress.
According to its own dashboard, the state did not reach its open and transparent data targets and needs to commit more resources and work harder at both providing timely data and public dashboards in order to be truly useful and meet the open and transparent goals it espouses and that the public demands.
This is a beginning that needs to be further developed to provide a comprehensive look at progress in a range of areas.
Open data can address many challenges here in Hawaii, but it will take commitment by elected officials, public sector employees and public demand to transform the way government operates.
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Christine Sakuda is the executive director of Transform Hawaii Government, a nonprofit organization focused on responsive government that enhances quality of life through an empowered workforce, innovative technology and effective ways of doing business.