Travis declined to comment on what went wrong with the missile alert, telling reporters he has read the reports on the incident but hasn’t investigated the issue himself.
He said he would first aim to get to know agency staff and work with them to solve problems “and make sure we can do things right on a day-to-day basis.”
He declined to comment on whether the federal government, as U.S. Sen. Brian Schatz of Hawaii has suggested, should be in charge of sending warnings about ballistic missile attacks.
Travis has some personal experience with disasters in Hawaii: he spoke of living through Tropical Storm Iselle, which toppled trees and knocked out power in the Big Island’s Puna district in 2014. Travis was living in Kapoho at the time. He shared memories of using a chain saw to cut trees and clear roads.
He said he didn’t lose power because he and his wife lived off the grid with solar panels and batteries.
“I really have always loved Hawaii. It’s given a lot to me and I hope to be able to give back,” Travis said when asked why he took the job.
The agency’s previous director, Vern Miyagi, resigned after the alert mishap. The employee who sent the alert was fired. A second worker quit before disciplinary action was taken, and another was suspended without pay.
The agency said the alert was sent during a routine exercise. But the employee who sent the alert said he didn’t hear the word “exercise” being spoken and he believed the threat was real.