The city owns the sidewalk but a state agency is charged with fixing it in this location.

The current condition of the corner of Richards and South Hotel streets in downtown Honolulu is definitely not as planned. 

Forced upward by the roots of a handsome monkeypod tree, the disfigured sidewalk crests at a crack about two inches higher than it should and slopes into the street. A smear of black asphalt testifies to an attempt to smooth things out. But things are not smooth.

The offending corner is in front of the Hawaiʻi State Art Museum, a stone’s throw from the Honolulu District Court building. 

On a recent Monday, Gio Parks, who works in the area and walks by regularly, stopped to eye the corner. He gestured at his earbuds and the cellphone he had been glancing down at. 

A Monkeypod tree has broken the sidewalk at Richards and South Hotel streets.
The sidewalk at Richards and South Hotel streets has erupted under the pressure of a nearby tree’s roots. (Jeremy Hay/Civil Beat/2025)

“If I’m not paying attention,” he said, “I’ve tripped over it before, a couple of times.”

He walked on with care.

Although there is a cutout from the sidewalk to the street, the corner would be tough to navigate for someone whose mobility was compromised, and perhaps impassable to someone in a wheelchair.

While the city owns the sidewalk, repairing it falls to the state’s Department of Accounting and General Services because it is responsible for the tree whose roots have busted it up. 

A Monkeypod tree has broken the sidewalk at Richards and South Hotel streets.
A broken sidewalk makes it tough to get around this corner on the sidewalk at Richards and South Hotel streets. (Jeremy Hay/Civil Beat/2025)

The corner has been a problem in need of fixing for 18 months and the city cited the department in June for the damage, said Diane Ako, the department’s communications officer.

“The timeline to fix the sidewalk is perhaps six months,” Ako said. “A permit is needed to cut any tree in the Capitol District and the state’s tree vendor has already applied for a permit. Once it is approved, the department has to put the repair out for bid.”

Who Is Responsible

James Kurata, Department of Accounting and General Services Central Services Administrator. 808-831-6733 / centralservices@hawaii.gov

Got A tip For Fix It!?

Please tell us where the problem is, as specifically as possible. A cellphone photo would be helpful. Here are ways to get in touch:  

You can submit in minutes using this form

You can send us an email at news@civilbeat.org. Put “Fix It” in the subject line so it doesn’t get lost.

You can send a letter to the newsroom at P.O. Box 10857, Honolulu, HI 96816.

We won’t use your name without your permission but, if we pursue your fix, we will get back to you with what we find.

Fix It! series badge
Fix It! is a reader-driven column focused on solving everyday obstacles — the inoperable and the inefficient amenity, the mundane and major facility fail that escapes the attention of government agencies, but affects our quality of life.

Now is the time to support real news.

Producing rigorous, public-service journalism takes time, talent and commitment from a team of dedicated journalists. It also takes you.

Support Civil Beat and real news with a gift today.

About the Author